Políticas de Cambio y Garantía
En TecnoJcUy nos comprometemos con la satisfacción de nuestros clientes. Estas son nuestras políticas de cambio y garantía para accesorios de celular y PC.
Plazo para cambios
Los cambios pueden realizarse dentro de los 10 días corridos desde la compra. Para ello, el producto debe estar en perfectas condiciones, con su embalaje original y todos los accesorios.
Condiciones del producto
El producto debe presentarse sin marcas de uso, con todas las etiquetas y protectores originales. No aceptamos productos que hayan sido abiertos o instalados incorrectamente.
Documentación requerida
Es imprescindible presentar el ticket de compra original o el comprobante de pago digital.
Productos excluidos
No aceptamos cambios en: software, productos digitales, accesorios personalizados o productos con garantía vencida.
Garantía de productos
Todos nuestros productos tienen garantía de fábrica por defectos de fabricación. La duración varía según el producto (consultar en cada caso).
Proceso de cambio
1. Traer el producto con todos sus accesorios y empaque
2. Presentar ticket de compra
3. Nuestro equipo revisará el producto
4. Aprobación inmediata si cumple las condiciones
5. Podés elegir otro producto o recibir un crédito
Contacto
Para consultas sobre garantías o cambios, podés contactarnos por WhatsApp o visitarnos en nuestro local físico durante el horario de atención.
Recordá que nuestro servicio técnico rápido y confiable también está disponible para resolver cualquier inconveniente con tus dispositivos.
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